FAQs
Is it safe to buy medicine online?
When the world is growing digitally and becoming easy to use, why it is not safe to buy medicine online. This is safe and legal source to use and also regulated services provided by the online site.
Can repeat orders be made?
Yes our customers can re-order their products. Procedure for the same is, Please log-in to your account and select the option to repeat and re-order: review previous answers and confirm.
What is the quality of generic drugs?
A generic medicine works in the same way and provides the same clinical benefit as its brand-name version. This standard applies to all FDA-approved generic medicines. A generic medicine is the same as a brand-name medicine in dosage, safety, effectiveness, strength, stability, and quality, as well as in the way it is taken and should be used.
Are the generic pills sold here FDA approved?
All our generic pills are FDA-approved.
What does the term “generic” mean?
Generic drugs are produced and distributed without patent protection. A generic contains the same active ingredients as the brand pills and is identified by its chemical name rather than its brand name. Generic Drugs are manufactured by the certified producer but not by the original drug’s producer. Generic drugs can be issued when the brand-name equivalent’s patent expires. Upon the original medicine’s patent expiration any pharmaceutical company can obtain a right on its production and purchase a chemical formula.
Do you ship internationally?
We ship to most worldwide countries. Please contact our Customer Service or check the order form to find out the available delivery options for your region.
How is my order packaged?
MedsStores take the most possible care in packaging your order. Untouched by human hands, your order will be packaged in factory-sealed blister packs.
How can I check the status of my order?
Tracking your order status depends on the country to which the order is being delivered.
We have 2 options to do that:
•to contact our support team (Contact Us)
•to check the status from the website through the option Order Status
Can orders be cancelled?
Yes, your orders can be cancelled. Orders can be cancelled online in your My Account/orders option. Highlight the order and click ‘cancel’. Cancelled orders are automatically refunded within 3-5 working days, possibly sooner.
Are there any other hidden charges?
No. There are no hidden charges in any of our products.
What if I didn’t find an answer to my question here?
Please contact our custom support team any time and we’ll answer your questions.
What payments do your company accept?
We accept the credit cards such as Visa, MasterCard, AMEX, JCB, Diners Club, Discover and E-Checks.
What are your hours of operation?
Our website is open 24 hours a day, 7 days a week for our customers.